FAQ’s

Frequently Asked Questions

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  • Payment Options – Full term contracts, all with relevant credit facilities. There are incentives for a longer duration contract. Please contact management for installment options.
  • Group Bookings – We provide incentives for Group Bookings, including discounts and room choice. Please contact our Administration team regarding vacancy and eligibility for the above-mentioned incentives.
  • We accept Room Bookings for Students via our Website, through phone call and/or physically on Hostel site after booking a site visit.
  • Deposit – We levy a fixed deposit regardless of the room type and duration. This is a refundable deposit at the end of tenure with respect to all furniture, common area facilities and fines being in accordance to the Tribe Student Contract. If any damages or fines do occur, we will deduct the same from the Deposit.
  • The balance payment has to be made within 14 days from the date of booking or the booking will be put on hold.
  • Student ID/ College proof/ Proof that one is a student
  • Address Proof copy
  • Aadhar card copy
  • Two Passport size photographs
  • Copy of Registration with the concerned regional FRRO/FRO (Foreigners Regional Registration Officer/Foreigners Registration Officer).
  • Copy of Passport with at least 6 months validity remaining (Photo Page, Page indicating validity, Page bearing arrival Stamp of Indian Immigration, Visa with endorsement).
  • Passport size photographs
  • Copy of proof of residential/permanent address.
  • Copy of Nationality & Domicile Proof.
  • Copy of Student Visa.
  • Copy of University admission letter and Confide Student Certificate from the Educational Institution concerned.
  • University details.
  • Police Verification from the regional Police Station.
  • Address Proof of last residence in India (if applicable).
  • Our room packages are for a standard term from 1st June to 30th April (next year).
  • The student will be given permission to stay for an additional 7 days, based on prior notice given to Administrative team and only in exceptional cases. We require time for repairs and maintenance of our properties.
  • We only allow one name on the contract and only that person will be given the freedom to use the assigned room and facilities as mentioned in the Tribe Student Contract. Rooms cannot be transferred.
  • Please refer to the cancellation policy document on the website. (Add cancellation policy link)
  • We do not discriminate or provide incentives based on color, caste, community or sexual orientation. We believe all are equal.
  • Married couples who satisfy our requirements are free to stay with us but will be segregated as per our location’s policy on rooms for girls and boys and may have to take separate rooms.
  • No children below the age of 17 years will be given tenancy.
  • Although we are animal lovers, our policy does not allow pets within the campus.
  • External friends and family will not be allowed within the rooms of a resident for security purposes and as per Hostel guidelines. We have provided a common area on the Ground Floor for residents to meet their peers and family.
  • Subletting – Subletting a room or renting it out further is a Federal crime and will bear the consequences.
  • External friends and family will not be allowed within the rooms of a resident for security purposes and as per Hostel guidelines. We have provided a common area on the Ground Floor for residents to meet their peers and family.
  • We provide adequate stay with our tie-up hotels nearby for friends, family and relatives that would like an elongated/ overnight stay. We do not provide extra guest rooms within our campus.
  • Only registered students are permitted to stay within the rooms as per the student contract.
  • There is no fixed curfew timings but entry and exit will be digitally maintained and there will be automated checks if you are missing from the hostel for a duration.
  • Student movements, IN and OUT of our Tribe campus is tracked via an access band provided to every student. Students and Parents will be alerted via email and text message if the student has been away for 18 hours and 23 hours respectively.
  • House-keeping facilities have been included in the cost and provided for, by Tribe.
  • House-keeping and toilet deep cleaning within the student room will be provided twice a week, whereas common area maintenance will be provided everyday.
  • Tribe also provides linen change once a week.
  • The student is expected to keep his/her room and common area tidy on their own accord.
  • Basic bed linen (pillow, bedsheet and pillow covers) is provided in all rooms. For specific details of room inclusions apart from this please contact our administration. Towels and Blankets are not provided.
  • Food – We provide premium quality food on our campus. Included in the package is Daily Breakfast and Dinner along with a Sunday Brunch. Lunch is not included but we have an A La Carte restaurant that student can purchase from an array of choices.
  • Kitchen – We take pride in providing different Veg and Non Veg sections in the kitchen and students/ parents are free to take a tour of this to check our quality standards.
  • Cuisine – We provide a variety of cuisines (Indian, Chinese, Italian, Thai, Continental) and have special preparations for Jain food and availability during special occasions like Ramzan.

 

  • Dinner is not included on Saturdays and breakfast not included on Sundays. However, we have brunch for students every Sunday which is included within the room price.
  • We choose not to provide kitchen appliances within the room due to fire and safety concerns. This being said, we provide fully equipped Wet and Dry pantries on every floor with refrigerators, microwaves, induction stoves and seating area for students.
  • We have an A La Carte restaurant along with our daily Included Buffet that students have access to 24×7 for all 365 days. This works as a normal restaurant on a pay per dish basis. Friends and family will not be permitted depending on the policy of every Tribe location. Please contact management for further details.
  1. Amenities included within the package:
  • Electricity bills (Limited) & Water bills.
  • Laundry (upto 12 Kgs per month) Anything above 12 kgs will be at an extra cost.
  • Housekeeping
  • Gym
  • Food facility (2 meals per day – Breakfast and Dinner) Excluding Saturday dinner and Sunday Breakfast and including Sunday Lunch.
  • Entertainment Zones
  • Multi Activity Centre
  • 24×7 Wi Fi
  • We provide IT level Wi- fi in all areas of our campus for residents.
  • All our rooms come with Ensuite bathrooms (Private bathroom)
  • Yes, we provide laundry facility to all students (12 kgs a month). We do not encourage washing and drying within the rooms, thus we have provided adequate laundry, drying and pressing facilities for students to get all their clothes washed and dried.
  • We prohibit the use of Iron/ Iron Box within the room due to fire and safety guidelines. We allow the use of Beard trimmers, hair dryers, hair curlers and hair straighteners within the bathroom area, only if they are used responsibly. We do have separate smart Ironing rooms in every Tribe location.
  • All cupboards are manufactured to students needs with inbuilt locks for safety of their possessions.
  • There is an On-Call doctor available at all times of the day. Along with this, we provide mental and personal health counselling on a need basis. We have special tie-ups with reputed hospitals and clinics around our locations.
  • Yes, we have a 24 hour concierge that students can consult at all times of the day, regarding all issues or complaints one might have. We also have a complaint/feedback loop within the website and app for students to use. Tribe is not responsible for personal belongings and students are expected to take care of their belongings at all times. If something is lost, we have full CCTV coverage. Ragging is prohibited and banned from Tribe and will result in immediate expulsion.
  • We do not survey student rooms with CCTV as it is against Privacy guidelines. although all common areas, corridors, campus periphery, elevators and entry/exit points are under 24 hour CCTV surveillance. Entry to every room has been covered on CCTV surveillance.
  • Every Tribe location has TV’s in breakout and chill areas. TV inside rooms are dependant on location and can be viewed on the locations page on the website.
  • Yes, we have common entertainment and chill areas for students.
  • We have tied – up with professional event management companies for regular cultural, sports, educational and informative events for students. Some will be free of cost but others might be paid for.
  • There is a multi activity room where we hold various classes as per demand of students like yoga, meditation, motivational talks, group discussions etc.
  • Yes, we provide a fitness centres on all locations. Some locations might have more extensive gyms and can be viewed on each location page.
  • Gym timings are 6.30 am to 10 pm. Gym instructors will be available during certain hours.
  • Yes, we do provide adequate parking for bikes and cycles, whereas for car parking please enquire with the management. Tribe does not offer cycles for hire.
  • No, Tribe does not believe in restrictions on one’s personal choice. But we expect all to maintain decency levels at all times.
  • Alcohol consumption, smoking or drug use is strictly prohibited within the rooms or common areas.
  • Fines will be levied on students that choose to break the law and might lead to expulsion from the accommodation.
  • No, Tribe does not discriminate or hold a bias on religious grounds.
  • Yes, Tribe is located in multiple cities. All information regarding our sites can be found on our website.
  • Yes, a student can make a Transfer Request via the website or personally with the Tribe management. The Transfer Request may or may not go through depending on the management and availability in special cases.
  • We do not have a store in campus. Students are welcome to visit neighboring malls and shops as they please.
  • Yes we have tie-ups with reputed hospitals/clinics and on-call doctors for every location 24×7.
  • Yes, College drop and pick up facility will be available for students as per the college timings. This might be at an extra cost depending on the location.
  • Yes, Fire safety precautions have been taken care off. Students will be briefed regarding all emergency procedures. Fire drills are done regularly.
  • Tribe has various locations with different policies for students and working professionals. Please contact management for more information.